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Fire & Water - Cleanup & Restoration

How SERVPRO Addresses Widespread Loss

5/28/2020 (Permalink)

Flooded street and homes. When a natural disaster causes a catastrophic loss, count on SERVPRO's Disaster Recovery Team.

A fire in one home in Ogden, UT, can be devastating. What happens, though, when a natural disaster causes a catastrophic loss throughout an entire area of the country? When this happens, you need a team of experts you can rely on to mobilize quickly to address the damage caused by the event. That's where SERVPRO's Disaster Recovery Team comes in.

Disaster Recovery Team

Standard Mode of Operation

When you call 1-800-SERVPRO after a flooding disaster, you are connected to more than just an information line. The corporate office provides several services:

  • Referral to a local team that meets high service standards
  • Full access to the Claims Information Center
  • Updates on job progress


This is the standard mode of operation for any calls received by the company. It connects you to local experts who can address the storm damage on the property in question. You can expect detailed, individual attention for each job received.

Emergency Response

When multiple homes in the same area suffer catastrophic loss, SERVPRO rises to the occasion. It is easy to imagine how problems in multiple homes could easily overwhelm local storm restoration specialists in the affected area. The Disaster Recovery Team is designed to overcome this issue. Once mobilized, it sends extra supplies, equipment and teams to the disaster zone to fortify the resources of the local teams. Because all the teams are certified in storm damage remediation, they are fully qualified to jump in and help out with little to no further instruction. This makes SERVPRO Faster to Any Size Disaster, even when the damage is widespread.


If you provide coverage to homeowners in a certain area, a large storm could result in a catastrophic loss for many of your clients. When this happens, you need a mitigation company you can depend on to provide the most expert and efficient service. You can trust SERVPRO's Disaster Recovery Team to get your clients the help they need as soon as possible.

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