Recent Posts

How To Troubleshoot 5 Common Water Heater Noises

9/22/2020 (Permalink)

Image of a person performing maintenance on a water heater Regular maintenance is key to extending the life of your water heater.

In a perfect world, your water heater would operate so silently and efficiently that you never have to think about it. In Ogden, UT, however, water heaters make noise. Here are five of the most common types of “concert” that they can perform and how to put an end to the performance.

5 Common Water Heater Noises

1. Screaming or Singing

When your unit makes a loud, screechy noise, it often means that there’s a valve that’s not opened completely. Check not only the water heater’s valves, but also your water lines and sinks.

2. Humming

This type of noise typically indicates that your electric water heater’s heating element needs to be tightened. The hum is produced by the flow of water surrounding the element creating a vibration.

3. Tapping

The pipes atop your water heater likely have heat traps on them that keep water flowing in the correct direction. It’s common for this to create a tapping sound from time to time, but if it’s bothersome, try replacing the manufacturer’s heat trap with a dielectric nipple from your local home improvement store.

4. Rumbling or Popping

These sounds are likely the result of sediment buildup in your tank. The popping happens when the trapped sediment is heated by the hot water. The rumbling occurs when the flow of water in the tank stirs the accumulated debris. To eliminate sediment, perform a water heater flush.

5. Hammering

Water hammering happens when the water flowing in and out of your water heater’s tank is shut off. Sometimes, this can cause the pipes in your walls to shake and shudder, essentially like an aftershock. While this jostling isn’t harmful to your water heater’s tank or other elements, it can cause damage to your home's walls over time. If hammering occurs regularly, consider putting in a water hammer arrestor.

Ask any water damage restoration company, and its technicians will tell you: Regular maintenance is key to extending the life of your water heater. Keep an ear out for trouble, and you can solve simple issues before they turn into big problems.

Sewer Backups: Expert or DIY Cleanup?

9/17/2020 (Permalink)

Image of a cartoon showing a sewer bakup in a bathroom. Sewer backup situations can be dangerous.

Sewer backup situations can be dangerous, and it isn't always safe to do cleanup and repairs on your own. For your own safety, you need to know how to recognize and avoid dangerous situations. Use the following information to determine when to hire flooding and water damage experts:

  • Always call professionals if the spill has affected multiple rooms in the home, if the backup took place more than a day ago, and if any family members have health concerns.
  • Sewage often contains contaminants, so you must wear personal protective equipment during cleanup for your own safety.
  • All water damage could lead to mold growth. Consider scheduling a mold inspection as soon after flooding as possible.

Steps You Should Take Either Way

Whether you plan to DIY the cleanup of your sewer backup or call professionals to do the job, there are several steps you should take as soon as possible:

  • Evacuate any children, animals, and family members who could be vulnerable.
  • Contact utility companies to turn off the water, gas, and electricity to your home.
  • Provide adequate ventilation by opening doors and windows.
  • Remove any items that weren't exposed to water or sewage.
  • Add chlorine bleach to standing water to limit the spread of bacteria.
  • Contact your insurance company. Take pictures of the water and any damaged property before cleanup professionals arrive.

The work you do at this point can prevent further damage from occurring and may help speed up the process of working through the insurance claim.

Research Causes and Best Cleanup Practices

Clogs are some of the most common causes of the bathtub backup. Hair, small toys, hygiene products, and clumps of soap may initially slow the water as it drains. Eventually, the pressure may cause damage to the pipes, and backups can occur. Roots from trees and shrubs are another common cause of this trouble. Blockages in the sewer main are also a source of backups. When you understand how this type of trouble occurs, you can take steps to prevent damage.

Before you try to DIY the cleanup and repair of a sewer backup in Ogden, UT, make sure you understand the safety risks and the appropriate methods for handling contaminated water and sewage. Do your research before you get started.

Fire Restoration and Content Cleaning

9/14/2020 (Permalink)

Image of black smoke coming out a building on fire. Commercial fire damage.

As a business owner, the threat of any disaster is a nuisance, but fire is potentially detrimental to your operation. Recovery from a fire can cost thousands of dollars in repairs, and you may find that you are throwing away more than you can keep. While a fire restoration company in Ogden, UT, can help your business return to normal, you may need to depend on outside organizations for the salvaging of essential documents and materials. There are a few services that can help.

  • Dry-cleaning companies

  • Remediation specialists

  • Specialized cleaners

3 Services That Help With Fire Restoration 

Dry-Cleaning Companies

Dry cleaners can help to clean porous items, like carpets ad other fabrics. Smoke damage tends to make these materials smell, and the potentially carcinogenic chemicals from the smoke are not safe for workers to breathe in. Therefore, the cleaning service will put the fabrics through steam washes to clean them, making them sanitary and safe.

Remediation Specialists

Remediation companies are great for content cleaning of permanent fixtures and removing damaged content from the premises. The team will use chemical cleaners and steam machines to restore smoke damaged non-porous items. They will also use technology, like ultrasonic systems. The primary goal of these companies is to ensure that the building is sanitized and deodorized before the restoration process.

Specialized Cleaners

If your business has unique documents that were damaged in the fire, then you may need the expertise of specialized cleaners. There are specific restoration experts that can salvage porous items, like paper and photos. If the fire damaged your files, then reach out to one of these specialists. Also, if computer systems or other content storage devices were damaged by smoke, many tech experts claim to be able to clean and restore electronic systems.

Whether you need dry-cleaning services or you want a specialized cleaner for your computer systems, you can salvage more than you think from a business fire. Reach out to a restoration company to discuss the cleaning methods they use.

3 Water Heater Noises That May Indicate Trouble

9/7/2020 (Permalink)

Image of a water heater with green letters stating "water heater" Water heater tips for your Ogden, UT home

You may not give much thought to your Ogden, UT, home’s water heater until it starts to malfunction. One major giveaway is certain sounds it might start to make where it ran quietly in the past. While not all of these sounds are cause for alarm, there are a few that may be pointing to trouble or the need for maintenance.

Look Out For These 3 Water Noises

1. Hammering Sounds

If your water heater makes hammering or banging sounds, this may be startling but is usually not a cause for alarm. This means that someone in the family has turned the water off suddenly, which may cause the pipes to vibrate. When this happens, the pipes may knock against the wall. Wrapping them in heat-resistant soft insulation can fix this problem and prevent long-term damage to the wall

2. Screaming

This sound can also be startling because it sounds like the entire unit may burst at any moment. However, this usually means a valve somewhere in the unit, the lines or at another connected source may not be closed all the way. If you cannot chase it down, you may want to call in a water damage and restoration company to help you find the source of the faulty valve and inspect any lines for damage.

3. Crackling and Popping

If your water heating unit sounds like it is boiling rocks every time it turns on, this may not be too far from the truth. Over time, sediment can build up at the bottom of the tank and cause crackling or popping as the water forces its way through the buildup during the heating process. A water heater flush can rectify this issue.

Some noises your Ogden, UT , home’s water heater might make can be alarming. However, when you understand their sources, you can take the steps necessary to resolve or repair the problem before it becomes too serious.

Homeowners' Questions and Answers About Nor'easters

8/27/2020 (Permalink)

Image of a heavy snow storm Nor'easter snow storm.

You may have heard the term "nor'easter," but if you haven't spent a lot of time in Ogden, UT, you may not really know what it means.

Facts About Nor'easters

Here's a quick overview of Nor'easter facts:

  • Usually involves winds straight off the Atlantic Ocean in the northeast
  • Generally associated with winter storms with or without snow
  • May happen during any month but are most common between September and April

You aren't likely to experience this type of storm on the West Coast; these storms form when low-pressure areas along the East Coast take on power, specifically in the form of heavy winds. It is possible to experience one of these storms during the spring and summer, but they are really most common during the winter months.

Where Do The Storms Hit?

Most of the time, nor'easter storms form between the states of Georgia and New Jersey within 100 miles to the east or west of the coast. They generally move in a northeast direction, reaching their maximum power near the New England area or even in the Canadian Maritime Provinces. It's common to see areas such as Boston, New York City, Philadelphia, and Washington D.C., hit by the full power of these storms.

Can I Protect My Family and Home?

There are steps you can take to protect your Ogden, UT, home from flooding and other damages as these storms rush through. Begin by thinking of your own safety. Store food and water for three days, at least. Consider other provisions you may need if the power were to go out for several days. Do you have an alternate form of heat, for example?
You may want to talk to your insurance provider about flood insurance. Next, go through the lower levels of your home and move certain appliances or systems to a higher floor, such as the heating and cooling system and electric panels. Regularly inspect the check valves in your sewer system. Reach out to water damage cleanup and repair professionals for other tips specific to your community.

Where Can I Get More Information?

Before the next nor'easter season rolls around, learn more about the risks and the preventative steps you can take. Get information online, from your neighbors, and from the professionals who help homeowners recover from the storms.

The Basics of Smoke Odor Remediation

8/25/2020 (Permalink)

Living room suffered smoke damage after a small fire. This room needs smoke remediation after small fire.

House fires often cause a significant amount of residual smoke odor. While smoke cleaning products advertise odor removal, most fires will require the expertise of a remediation company in Ogden, UT. Odor remediation typically comprises a four-step process.

  1. Remove damaged items
  2. Clean
  3. Run equipment
  4. Seal materials

4 Steps For Smoke Odor Remediation

1. Remove Damaged Items

To get an actual idea of the level odor in your home, a remediation crew will want to remove any visible smoke damage, including damaged items that may hold odor. The salvageable items removed from your house will undergo cleaning separate from the property. You can find several local cleaners who specialize in smoke damaged materials.

2. Clean

With all loose items and debris out of your home, the remediation crew will begin the smoke cleaning process. The physical cleaning may involve disinfectant, detergents and other materials to scrub and remove remaining soot. However, the company may spend a significant amount of time vacuuming the space to ensure they do not make matters worse.

3. Run Equipment

The mitigation crew may use a variety of equipment to help reduce the odors in the air. For example, air filtration devices, thermal foggers and ozone machines are standard tools used in odor removal. The team may also need to use shop vacs, water pumps and dehumidifiers to remove excess water and dry the house from fire hose exposure.

4. Seal Materials

Many remediation companies may suggest sealing porous materials, like wood floors, to trap the odor rather than replacing the material. While replacement is the best way to remove odor, it is not the most cost-effective solution, especially when the structure and appearance of the material remain intact.

Many homeowners try DIY smoke cleaning to save a few bucks, but when dealing with the aftermath of a significant fire, DIY methods are not the most workable solutions. Contact a fire remediation specialist to discuss alternatives and assessments.

The Benefits of IICRC Certification

8/20/2020 (Permalink)

Image of broken pipe Broken pipe

A lot can go wrong in an office building or warehouse. When your clients' report damage from a burst pipe, clogged plumbing or a fire, it's important to have speedy mitigation services in Ogden, UT, on call that they can trust. Referring them to a company that is certified by the IICRC has several benefits.

IICRC Certification And The Benefits


The Institute of Inspection, Cleaning and Restoration Certification trains professionals in the remediation industry on a variety of skills:

  • Water damage repair
  • Fungus mitigation
  • Soot and smoke removal
  • Property restoration

After completing the initial rigorous coursework and passing the exam, technicians must engage in ongoing training to maintain their certification status. When you refer your clients to certified remediation experts, you know that their property is in the hands of specialists who have not just been trained once but also have undergone continuous education to keep up with the latest technology and updated methods.


Another benefit of this training is that it is comprehensive, which is useful when a disaster requires multiple skills to resolve. For example, a fire calls for not only soot damage mitigation but also water damage repair and a thorough disinfection process. A certification from the IICRC ensures that technicians are trained to handle all the problems caused by a singular event.


If something goes awry during the mitigation process, your clients shouldn't have to pay for the extra work. The company doing the work needs to have the means to compensate for such a loss. Many insurance providers, however, won't take the risk of providing liability coverage to technicians without a mitigation certificate. This can cause significant delays in getting the mistake fixed, or the uncertified workers may just disappear altogether, leaving shoddy work and a mess behind.

When their property is damaged, your clients need restoration services they can trust. Looking for technicians with IICRC certification is a good place to start.

What To Do To Prevent Frozen or Bursting Pipes

8/13/2020 (Permalink)

image of a faucet with a drop of water Allowing faucets to drip may prevent a broken pipe.

Three Simple Ways to Help Prevent Frozen or Bursting Pipes

For individuals in Ogden, UT  who leave their homes for extended periods of time during cold weather, it may be important to know what to do to prevent water pipes from freezing and bursting. Water in a pipe that freezes and ultimately bursts may result in a family’s returning to a flooded home. This could create a terrible situation for a homeowner. While water damage repair professionals can certainly be called to complete a water pipe repair due to a broken pipe, there are steps that a homeowner can take to prevent the situation from occurring in the first place. Here are three simple ways to help prevent frozen or bursting pipes.

  1. Keep the Heat On and Keep the Air Circulating

In cold climates, it may be very helpful to keep the heater turned on anytime that the house will be vacant. Keeping the heat turned to at least 50 degrees Fahrenheit may help to prevent pipes from freezing. Additionally, opening cabinet doors underneath sinks and where pipes are located may help air to circulate around pipes and keep them warm. (The electric or gas heating bill may be a bit higher than simply turning the heat off. However, considering the mess that a flooded home can cause due to a burst pipe, the added heating cost may be worth it!)

  1. Turn Water in the Home Off or Allow Faucets to Drip

A homeowner may choose to turn the water to the home off entirely. However, if water is to remain on while the family is out of town, keeping faucets open a little bit may prevent a broken pipe. Water expands when it freezes. Therefore, faucets that drip can help prevent the freezing of stationary water and relieve pressure inside the pipes, avoiding the need for a water pipe repair due to a rupture.

  1. Wrap Pipes in Foam

Another simple way to avoid a water pipe repair is to wrap pipes in foam to keep the pipes warm. The warmer the pipes are, the better the chances are for everything to run smoothly while a homeowner is away!

How To Create an Emergency Storm Plan

7/28/2020 (Permalink)

Image of a sky with stormy dark clouds and thunders Thunderstorm

As a property manager, you juggle a lot of responsibilities. You must ensure that the property is safe for all tenants and that employees are not only doing their job but are also well treated. Having a storm preparedness plan is one way you can protect the building, grounds and all the people involved in an emergency situation.

Commercial Emergency Storm Plan

Building Readiness

Making sure your building is in top shape before storm season begins should be a priority for property management. Storm damage restoration experts recommend a building inspection before any major change in weather to safeguard areas vulnerable to high winds and heavy rain:

  • Windows
  • Doorways
  • Roof
  • Basement

When storm season in Ogden, UT, approaches, make sure that you have enough sandbags to slow the flow of water toward the building. Check your backup generator and sump pumps to ensure that they are working properly. The more precautions you can put in place, the better chance your building has of surviving the storm.

People Protection

A good storm preparedness plan revolves around keeping everyone safe and informed. Compile a list of emergency numbers that you can access from anywhere. Keep a hard copy in an easily accessible location just in case your electronic devices fail during the storm. Develop a system for alerting tenants in emergency situations, and inform everyone of this system in writing. It's important to keep the lines of communication open in case you need to evacuate the building or let residents know when they can return to their units. It's also helpful to have a backup plan just in case phone lines are down during or after the storm. Inform your renters and train your staff well so that everyone knows what to expect and what to do.

Having a storm preparedness plan is crucial for property managers. A good plan protects your building and all the people in it.

Why Does Your Basement Flood?

7/28/2020 (Permalink)

Image of a wall and half of it is full of moisture Unsuitable sealant can lead to moisture issues

Do you experience frequent flooding in your basement that does not appear to come from an existing plumbing issue? While you can call a water mitigation expert in Ogden, UT, to assess your property, you are likely dealing with one or more of the following four issues when dealing with a basement flood.

4 Leading Causes For Flooded Basements

1. Clogged Eaves and Gutters

Not all homeowners are great at maintaining the exterior of their homes, especially when it comes to the dreaded eaves and gutters. No one likes to climb a ladder and scoop out all of the gunk that builds up over the winter. Unfortunately, if left to accumulate, then your outdoor drainage system cannot function properly, leading to rainwater pooling around the foundation of your home, which can lead to a flooded basement and significant water damage.

2. Poor Drainage

Beyond external drainage, it is also possible that the drainage system within the basement is not adequate for your home's size and location. For example, you may have a small sump pump or a single backwater valve system when, in reality, you need a large sump pump and multiple valves or drains to avoid a basement flood.

3. Unsuitable Sealant

Sometimes builders skimp where it matters most. A basement requires a sealer that is suitable for both the climate and the location of the home. If a lower grade sealer is used because it is cost-effective, a homeowner may deal with moisture issues when the weather changes throughout the year. Also, if your home was built in a naturally damp location, then using maximum sealant protection is necessary. If you continue to have moisture problems, consider looking into a better sealer for walls and floor.

4. Poor Location

Some areas are not meant to have basements. For example, many marsh communities do not have basements because of the natural dampness of the soil. The location of your home may be the root cause of your issue.

If you have a problem with a recurring basement flood, get an inspection of your property. Contact a local water remediation company to help.