Recent Posts

Taking the Hassle Out of Claims Investigations

3/19/2019 (Permalink)

Why SERVPRO Taking the Hassle Out of Claims Investigations Choose SERVPRO of Ogden for quality results

As an insurance adjuster, you have a duty to the insured to thoroughly investigate a claim and make an informed decision based on the evidence available to you. However, you also have a duty to your clients to keep claims costs down and to ensure that fraudulent claims don't slip through the cracks. SERVPRO professionals can help you achieve that delicate balance and give you a competitive advantage that both clients and customers can appreciate.

The SERVPRO Difference

Our professionals are uniquely qualified to help in a variety of disaster situations. From assessing flood claims to evaluating fire damage, you can count on our team to not only provide a fair estimate for repairs but also, to make said repairs in a timely and effective manner. Some other reasons clients turn to us are as follows:

  • Emergency response to claims
  • Pretesting claims
  • Electronic claims information
  • Superior training
  • Vendor qualification compliance

Our professionals strive to make the job of your insurance adjuster as easy as possible, as well as to keep your customers happy. We excel in both aspects by being available to assess damages and make repairs in as timely a manner as possible.

Serving Adjusters and Their Customers

Adjusters are put in the difficult position of having to review and interpret policies before trying to put monetary values on them. SERVPRO strives to make adjusters' jobs slightly easier by making emergency response, loss assessment, damage mitigation and electronic insurance claim files available in as little as 24 hours. Because these franchise professionals handle the work of multiple vendors, it means less time waiting for vendors to respond, communicate and get on the same page, which means less time settling a claim.

Your insurance adjuster has several Eden,UT, emergency response cleanup crews from which to choose, so why choose SERVPRO? The company has a long-standing reputation for obtaining immediate and quality results. When your customers see who your vendor of choice is, they'll know that you're serious about helping them recover their losses, an advantage your competitors don't have.

5 Steps To Take Immediately After a Pipe Breaks

3/11/2019 (Permalink)

Water Damage 5 Steps To Take Immediately After a Pipe Breaks Make sure to turn off the electricity to avoid shocks or fires

Five Steps to Take After a Pipe Burst

Winter storms can cause havoc outside your home with the buildup of snow, howling winds, and never-ending rain, but sometimes the unexpected occurs, and a storm causes your home’s pipes to freeze and break. When the temperatures fall to a record low, and you find yourself with bursting pipes, here are five steps to take as soon as you find the problem.

1. Turn off the water.

To prevent additional water damage, make sure you turn off the water at the nearest valve. This may also eliminate the chance of any other weakened pipes breaking during the repair.

2. Cut off the electricity.

Active electricity in an area with standing water is rarely a good thing. So, turn the breaker off that supplies electricity to the area to make sure everyone working to fix the broken pipe is safe.

3. Contact your insurance company.

Letting your insurance company know about the bursting pipes and water problem can start the claim process. The insurance company can then send someone to view the damage.

4. Call a remediation service.

Calling in water remediation service technicians to check the situation and help you clean and disinfect the area is a good idea. Removing the standing water as soon as possible helps stop the growth of mold and any possible secondary damage.

5. Document the scene.

Using your phone or a camera, take photos of the area before, during and after the water removal process. You may also want to list each item that needs to be repaired or that is discarded.

The winter storms can be brutal as they batter Huntsville,UT, with their frozen tendrils. When you find a storm has caused bursting pipes in your home, take the five steps above to help rectify the situation as quickly as possible. Don’t forget to ask the technicians for ideas about preventing future pipe damage.

5 Tips for Salvaging Belongings From Mold Damage

3/5/2019 (Permalink)

Mold Remediation 5 Tips for Salvaging Belongings From Mold Damage Mold in a Liberty, UT closet

5 Tips for Salvaging Belongings From Mold Damage

When it comes to mold cleaning in Liberty, UT, you may be wondering if a professional mold remediation service can do anything to salvage your belongings as well as clean your home. Fortunately, the answer in many cases is yes. Here are five tips if you're trying to save your personal items from mold damage.

1. Talk to a Professional

When you have water damage in your home, mold remediation steps may be necessary to salvage your belongings. Contacting a professional can be the first step to getting everything back in order. They'll know the right procedures and have the equipment necessary to get the cleanup process started.

2. Sort Your Belongings First

One important step towards salvaging belongings from mold is to sort the belongings by type. Different methods of cleaning are suited to different types of materials, meaning any affected items should be organized by material so that they can be cleaned efficiently.

3. Follow Cleaning Recommendations

When performing a mold cleaning it's best always follow any cleaning recommendations. This means you may need to double check the manufacturer's instructions on any cloth or upholstery items to prevent additional damage.

4. Keep Cleaned Items in a Mold-Free Zone

After you have cleaned away any mold damage, it's important to keep the cleaned items away from any area still being treated for mold. This will help prevent any additional spreading of spores.

5. Take Mold Prevention Steps

After your belongings have been cleaned and your home restored, you may want to take some mold prevention steps. These could include setting a regular schedule to check for water damage, installing a drainage system, or adjusting your landscaping to slope away from your home.

When it comes to mold cleaning you may be relieved to know that in many cases personal items can be saved as well. It's best to talk to a professional about the best cleaning methods beforehand, and the sort your items by type to ensure the most efficient process is used. Always follow cleaning recommendations for your items, and keep clean items in a mold-free zone until remediation efforts at your home are completed.

What Is IICRC Certification?

2/18/2019 (Permalink)

Why SERVPRO What Is IICRC Certification? IICRC is a third-party certification agency for the restoration industry

The Institute of Inspection Cleaning and Restoration Certification is a third-party certification agency for the restoration industry. The IICRC is a member and accredited standards developer for the American National Standards Institute and also develops and maintains BSR standards. Find out more about these standards and the certification process.

ANSI and BSR Standards

A number of standards fall under the purview of this organization. These standards cover most of the major types of restoration:

  • ANSI S500 for Professional Water Damage Restoration
  • ANSI S520 for Professional Mold Remediation
  • BSR S700 for Professional Fire and Smoke Damage Restoration

There are many other standards pertaining to cleaning, maintaining and restoring other types of materials. This certifying body develops and maintains these standards in cooperation with ANSI to establish best practices for the professional mitigation and restoration industry.

Employee and Franchise Certification

SERVPRO is an approved IICRC training school that offers training in certified cleaning and restoration methods, as well as a mitigation certificate. A wide range of certifications are available for specific contents and materials as well as different types of disaster cleanup and restoration:

  • Applied Structural Drying Technician
  • Carpet Cleaning Technician
  • Fire and Smoke Restoration Technician
  • Mold Removal Specialist
  • Water Damage Restoration Technician

In order to be considered certified, a firm must employ at least one trained Technician. Franchise owners and employees can also participate in continuing education and e-learning programs. Cleaning and restoration technicians are required to earn 14 continuing education credit hours of approved instruction every four years. SERVPRO makes it possible for franchise owners and employees to earn and maintain this industry-leading certification.

IICRC certification makes it more likely that insurance company vendor networks will include a franchise or local company in Uintah,UT. For the best results, insurance representatives and homeowners should make sure that the mitigation and restoration service they plan to use holds this industry-leading certification.

3 Alternatives to Sandbags

2/11/2019 (Permalink)

3 Alternatives to Sandbags

Your commercial building in Wolfcreek,UT, is likely built to withstand common weather conditions in your area. If a big storm hits, though, are you prepared? Many businesses rely on an old, faithful solution - the sandbag. You can protect your building faster and perhaps more effectively, however, with one of these three newer products on the market.

1. Water Dams

Did you know you can actually use water to fight storm runoff and prevent flood damage? Instead of lugging out heavy sandbags when you need extra protection for your building, you simply your water dam where you want it and fill it up with water. Water dams are easier to use than sandbags, and they can be stored easily, too. Just empty them, dry them and stack them in a closet. You can create small walls that are 20 inches high and about six feet wide, or you can surround your building with a temporary water gate that is several feet tall.

2. Miniature Levees

A levee is essentially a wall that blocks water. Traditionally, they are used by municipalities to protect entire cities. You can construct your own levee on the sides of your building that are most prone to flooding. You can build a wall of synthetic materials that blocks water, or you can go the more natural route and construct what is basically a large sandbag.

3. Synthetic Dams

Another innovation flood mitigation experts suggest for damage prevention is a synthetic dam. These flood dams can be placed where flooding usually occurs. As long as there is no water in the area, they remain compact. When water comes into contact with them, however, they absorb it and swell, creating a barrier between the rising waters and your building.

The sandbag has proven a reliable deterrent against flooding, but there are easier products on the market to use and store. You may find that one of these newer options has benefits that sandbags lack.

What To Know About an Emergency Board Up

2/4/2019 (Permalink)

Fire Damage What To Know About an Emergency Board Up Boarding up after a fire in a West Haven, UT home

If your West Haven, UT, home has suffered fire damage then you may be looking at the option of doing a board up over the damaged area. There are several reasons you may want to consider this process. Here’s what you may want to know.

How Boarding Up Can Protect Your Home

Having an emergency board up done to protect damaged areas of your home can help protect it from a number of things. Boarding over can

  • Prevent inclement weather such as rain or snow from getting inside
  • Reduce the possibility of wind damage
  • Discourage animals from exploring the damaged area
  • Reduce the risk of human trespassers
  • Prevent a liability claim from someone who got into the damaged area
  • Help maintain insurance eligibility

Insurance Benefits of Boarding Over Damaged Areas

In many cases, your insurance company may require you to board up the damaged area before they will accept your claim. Most policies cover only the initial damages and consider a failure to protect the area before repairs can be made an act of neglect. Boarding over the damage can help show them that you take your responsibilities as a homeowner seriously.

Proper Boarding Up Procedures

Boarding over the damage involves using ply-board or tarps in most cases. It’s important to cover all the damage and secure the edges to prevent weather or animals from getting in. A professional restoration service may be able to do the job for you if you have concerns.

Boarding over the damaged area can not only help protect your home from weather and animals, but it may be required by your insurance company when filing a claim. Fortunately, many restoration services offer the option to have their team do the board up for you. When it comes to protecting your home from fire damage, boarding over the area can help save both time and further costly repairs down the road.

Are Mold-Testing Kits Accurate?

1/21/2019 (Permalink)

Mold Remediation Are Mold-Testing Kits Accurate? Mold testing in a South Ogden, UT home

If you just purchased a home, or if you suspect mold may be growing in your current place, you want to know what you’re up against. No one wants to contend with this unwanted invader. If you’re not ready to call in an expert to do mold test, you may be thinking of trying a home mold test kit. Before you do anything, it’s important to understand the advantages and disadvantages of using a kit on your own.

What They Do

Perhaps you don’t want to spend the money bringing in a professional to your South Ogden,UT,
home to do mold testing. You can purchase kits online or from your local home improvement store. These kits work in the following ways:

  • You can place them in various zones of your home.
  • Can test for the presence of mold in your home.
  • Often require that you send the mold kit back to a lab to identify the type of mold growing in your house.

What They’ll Show

Here’s the interesting thing about DIY mold evaluation: The kits will almost certainly always detect mold in your house. This is because there is always at least a trace of mold. Therefore, these home kits will turn up positive results. Before you get scared, realize that this doesn’t necessarily mean you should be scared, as the kits could be showing the minute levels present.

A More Accurate Way

If you truly want to know whether mold is threatening in your house, you need to contact a professional. An environmental hygienist has the skills, expertise and experience to identify accurately what type of mold is growing and the extent to which it is present. This is the best method to understand what you face and what plans you should make for cleanup and restoration.

Don’t waste time on home mold testing kits. Call a trusted professional and feel good knowing you have accurate findings.

Important Steps To Take If Water Drips From Light Fixtures

1/15/2019 (Permalink)

Water Damage Important Steps To Take If Water Drips From Light Fixtures Water drips from a light fixtures in a North Ogden, UT residence

There are certain places in your North Ogden,UT, home where you expect to find water, and there are places that will alarm you if water is there. For instance, if you walk into a room and see water dripping from your light fixtures, you know you have a big problem on your hands. Water in a light isn’t a situation you want to take lightly or ignore. With some quick action, you can resolve the ordeal and reduce the risk of widespread flooding.

What To Do First

Water in a light is a dangerous situation, as you know water and electricity aren’t a good combination. For the safety of everyone in your home, make sure you respond to this issue quickly and properly.

  • Shut off the power in your home at your breaker box.
  • Test to ensure the electricity is off.
  • Contact a plumber.
  • Contact an electrician.

Turn Off the Power

If you notice water dripping from your ceiling or light fixture, don’t simply turn off the light. You definitely shouldn’t touch the fixture either. Instead, locate the main breaker box in your home and turn off the power to the affected area. In fact, it may be safe to turn off all power to your house. Doing this will eliminate the risk of shock or even electrocution.

Test It Out

To be safe, even after you have shut off the power, make sure there is no electricity flowing through wires and fixtures in your home. With a voltage meter, check whether you detect any current in a dry wire in the home.

Call the Pros

It’s important that you contact the right professionals to help correct this potentially devastating situation. A restoration expert can handle ceiling damage, while a plumber will know how to eliminate the water issue. Also, a trusted electrician will help you install new fixtures without worrying about the risk of shock.

No one wants to see water in a light, but there are fortunately strategies you can follow to help ensure your safety. Act fast and get the right people on the job, and you should be in good shape.

How To Care For Burns

1/7/2019 (Permalink)

Commercial How To Care For Burns A first aid kit in your Ogden, UT can be helpful for treating minor burns

Measures to Care for Burns Caused By a Fire At a Commercial Building

Burn first aid is critical knowledge for business owners and employees. Every workplace should have a complete first aid kit. It is also important to have a safety plan and detection and suppression systems in place to limit the extent of fire damage. Take the following measures to care for burns caused by a fire at a commercial building in Ogden, UT.

Assess Burn Severity

The severity of a burn should determine the approach to aid. A major burn can be

  • 3 inches or larger in diameter
  • Deeper than the dermis
  • White or charred

Emergency assistance may be necessary for extensive second-degree or any third-degree burns. It is important to monitor the injured individual until help arrives. Depending on the extent of fire damage, it may be advisable to administer care outside or in a safe structure nearby.

Retrieve a First Aid Kit

An emergency kit should contain burn cream, sterile gauze bandages, and other necessities. These items can be helpful for treating minor burns and protecting more severe burns until emergency responders arrive.

Cool and Moisturize

Hold a minor burn under cool running water or apply a damp compress to limit damage and relieve pain. Do not immerse burns in water and exercise caution when cooling severe burns.

Bandage and Keep Clean

Apply burn cream and loosely wrap a minor burn in sterile gauze. Cover more severe burns with a cool, moist bandage or clean cloth. Avoid breaking blisters, and cleanse any blisters that break with water and mild soap if desired. Reapply burn cream before re-dressing the injury.

Business owners may want to schedule a burn first aid training session. If a fire breaks out at a commercial building in Ogden, UT, the owner or occupants should contact the fire department and emergency medical assistance if necessary. A fire damage restoration company can help a business resume operations.

How To Manage Water-Damaged Office Equipment

12/31/2018 (Permalink)

Sustaining water damage and restoring a flooded company can be daunting tasks for any South Ogden,UT, business. In addition to soaking walls and flooring, a leak or broken pipe can also saturate essential equipment. While some things, like books and paper, may not be salvageable, you may be able to save many items. Recognizing specific care requirements for a variety of objects may help you complete an efficient cleanup and restoration, allowing you to return to normal business operations as quickly as possible.

Electronic Equipment

Water and electricity can be a dangerous mix. To minimize the risk of electric shock and help avert a short circuit, you should avoid plugging in any electronic device located inside the flood zone:

• Computers
• Printers
• Appliances

Because of their intricate components, an electronics specialist should analyze each device to determine its salvageability and complete necessary repairs.

Office Furniture

Like all saturated items inside your flooded company, office furniture should be promptly removed and dried. Leather and upholstered couches and chairs may require professional cleaning. Because of the risk of mold contamination, you may need to discard extremely saturated items.

Wooden furnishings may also require special care. To prevent warping and cracks, you should gradually dry these pieces. Employing heaters and leaving wooden desks, bookshelves and chairs in direct sunlight for an extended period may cause additional damage.

Carpets and Cloth Items

Mildew can quickly develop on damp fabric. To minimize this risk, you should quickly address wet cloth, including curtains and small, removable carpets. Dry cleaning may be the most effective way to cleanse and refresh these items.

A Restored Office

A broken pipe can cause significant destruction inside any business. The key to surviving a flooded company is a swift response. Because the task can be extremely challenging, obtaining professional assistance may be the best way to efficiently dry, salvage and restore your water-damaged equipment and office furnishings.