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Fire & Water - Cleanup & Restoration

How Can an Electronic Claims Service Help?

9/29/2021 (Permalink)

A person using a notebook. Electronic claims service makes the process easier and faster.

If your home sustains loss from a disaster in Ogden, UT, whether a pipe burst, fire, or mold infestation, you're probably going to want to file an insurance claim. Thanks to modern technology, the claims process is easier than ever. SERVPRO offers an electronic claims service that extends many benefits in addition to its ease of use. This service is just one reason the company is on the shortlist of your insurance agent's preferred restoration providers. In addition to being a locally owned business with corporate reach and resources, industry competitors can't beat SERVPRO's electronic claims service.

Why Choose SERVPRO's Electronic Claims Service?

1. It's Convenient and Readily Accessible for Everyone Involved

People can access the electronic claims system remotely, from anywhere with an internet connection. They can also access and edit it on various devices, including computers, tablets, and smartphones. This easy access makes it super convenient for an adjuster or restoration professional to upload information about and photos of the damage to the system as soon as they take them.

2. It Preserves Multiple Types of Information

Digital files are very similar to paper files, containing all of the information you would've found as paper documents in the past. This variety of data often includes itemized lists of damaged contents, photographs of the damage, the plan of action for restoration and repair, and progress reports from various contractors. To be put simply, everything you would find in a tangible file is now stored electronically.

3. It Creates a More Efficient Claims Process

Thanks to the electronic claims service, the insurance claim process is more efficient than ever. In the past, once completed, paper documents had to be shared by hand. They would move through multiple hands of different professionals and clients, and some required them to be mailed, which takes more time. Then, they had to be filed. There were risks of the documents becoming damaged or misplaced. Filing your claim electronically with SERVPRO makes the process virtually seamless and shared nearly instantaneously amongst everyone involved. Everything is in one location and can be viewed and updated by anyone with authorization at any time. Even better, the changes are made and seen in real-time.

4. It Improves Accuracy

Because the information is in a digital format and stored in a virtual file, accuracy is strengthened. As various professionals, such as insurance adjusters and fire damage restoration experts, add and subtract information to the claim, the computer is good at catching errors that the insurance agent or other people might miss.

5. It Requires Less Paper

The electronic claims service is not only user-friendly, but it's also eco-friendly. No longer is there a need for vast shelves of boxes and long rows of file cabinets packed with paper documents. The electronic storage system digitally saves, encrypts, and backs up for even more security. It has also reduced administrative costs and decreased the need for paper correspondence.

Whatever type of disaster your home experiences and whatever the damage, SERVPRO's electronic claims service makes filing an insurance claim super simple. Technology is improving all the time, and SERVPRO will continually be on top of it.

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